Giving feedback

Good feedback is concrete, timely and developmental. It reinforces successes and helps correct course.

You will need

• Observations about the situation
• A quiet moment

Steps

1. Give feedback soon

   Give feedback as soon as possible after the situation.

2. Describe the situation

3. Explain the impact

4. Listen

5. Agree on next steps

6. Give positive feedback too

7. Follow up

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