Damage caused by a removal company
Furniture and belongings are easily broken during a move, and liability depends on the contract and on who packed the items. Careful preparation makes it easier to get compensation. This guide covers what to do before and after the move.
You will need
- A written quote and contract
- Photos of valuable items
- An inventory of your belongings
- Your home insurance terms
Steps
Ask for a written quote
Ask at least two removal companies for a written quote showing the price, what it includes, insurance and liability terms. Check the company's business ID and reviews.
Find out about liability
Photograph your belongings
Pack carefully
Inspect your belongings straight away
Complain quickly
Submit a claim
Get help
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