Cancelling an online purchase
You can usually cancel a product bought from an online shop within 14 days without giving a reason. You cancel by giving clear notice.
You will need
- Order confirmation
- Cancellation form or notice
Steps
Check the cancellation period
The cancellation period is usually 14 days from receiving the goods.
Check the exceptions
Give notice of cancellation
Return the product
Check the return costs
Wait for the refund
Keep the evidence
The full guide with every step is for members. Try 7 days for €0.99.
People also search for: cancel online order · how do i cancel an online purchase · how long is the right of withdrawal for online shopping · return something bought online · 14 day return right for online shopping in finland and the eu