Company bankrupt – getting a prepayment back
When a company goes bankrupt, your chances as a consumer of getting your money back depend largely on how you paid. This guide covers credit card liability, travel guarantees, asking your bank for a chargeback and lodging a claim in the bankruptcy.
You will need
- The order confirmation and payment receipt
- Details of how you paid (credit, debit, invoice, online bank transfer)
- Contact details of the bankruptcy estate’s administrator
- The gift card or its number, if it is a gift card
Steps
Confirm the situation
Check whether the company is really bankrupt or in corporate restructuring. You can find the information in the services of the Finnish Patent and Registration Office and the Business Information System (YTJ), and in the news.
Find out how you paid
Ask your bank for a chargeback
Use the travel guarantee
Lodge your claim with the estate
Ask about gift cards
Contact the Consumer Advisory Services
The full guide with every step is for members. Try 7 days for €0.99.
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