Getting your rental deposit back
A rental deposit is the tenant's money and is returned when the tenancy ends with nothing owed. Disputes often arise over cleaning and wear and tear. This guide helps you document the condition of the flat and claim your deposit back correctly.
You will need
- Your tenancy agreement
- The move-in inspection report or photos
- A receipt or proof that you paid the deposit
- Your account number for the refund
Steps
Check the terms of your agreement
Read the amount of the deposit, the refund terms and any cleaning requirements in your tenancy agreement. By law, the deposit for a residential flat may be no more than three months' rent.
Clean and repair
Photograph the flat
Ask for a joint inspection
Distinguish wear and tear from damage
Request the refund in writing
Dispute unjustified deductions
Get help
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