Buying and selling safely on online marketplaces
When you buy from a private person, the Consumer Protection Act does not protect you in the same way as when you buy from a company. That is why it pays to be careful before you pay, and this guide shows you how to trade safely.
You will need
- A user account on the marketplace
- Photos and details of the item for sale
- A safe payment method
- Your message history with the seller or buyer
Steps
Look into the seller
Check the seller’s profile, reviews and how old the account is. Be careful if the account is new and the price is clearly below the market price.
Keep messages in the service
Use a safe payment method
Do not click payment links
Check the item in person
Agree on the terms in writing
Act if there is a problem
The full guide with every step is for members. Try 7 days for €0.99.
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