Cancelling a package holiday before you go
You can always cancel a package holiday before departure, but the cancellation fee depends on the reason and the timing. This guide helps you find out whether you are entitled to a full refund and how to claim compensation from your travel insurance.
You will need
- The booking confirmation and travel terms
- A medical certificate, if you are cancelling due to illness
- The terms of your travel insurance
- Information about the situation at the destination (e.g. a travel advisory from the authorities)
Steps
Read the travel terms
Check your booking to see how large the cancellation fee is at each stage. The fee must be reasonable in relation to what the organiser saves or can resell. If the fee seems high, ask the organiser to justify it.
Clarify the reason for cancelling
Check for price increases
Cancel in writing
Demand your refund on time
Claim on your insurance
Transfer the trip to someone else
The full guide with every step is for members. Try 7 days for €0.99.
People also search for: cancel package holiday · can i cancel a package holiday without a fee · how much is the cancellation fee for a package trip · cancel trip refund tour operator · package holiday cancellation illness travel insurance finland