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Communicating with school in Wilma

Cooperation between home and school mostly runs through Wilma or the school's other messaging system. Written messages are easily misread, and concerns can escalate. This guide helps you write clear messages that support cooperation.

You will need

Steps

  1. Choose the right recipient

    Everyday matters go to the class teacher or form teacher, subject matters to the subject teacher. For wellbeing issues you can also contact the school nurse or school social worker.

  2. Report absences in good time

  3. Write about one thing at a time

  4. Keep a cooperative tone

  5. Say what you would like

  6. Wait before replying

  7. Switch to talking

  8. Send positive messages too

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