Guarantee and liability for defects

A guarantee and liability for defects are often confused. Liability for defects is set out in law; a guarantee is an additional promise from the seller or manufacturer.

You will need

• Guarantee terms
• Receipt

Steps

1. Understand liability for defects

   The seller is liable for defects in a product under the Consumer Protection Act, even if there is no guarantee.

2. Understand the guarantee

3. Check the lifespan

4. Note the burden of proof

5. Act in time

6. Keep the documents

7. Turn to the seller

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