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Going to emergency care the right way

Emergency care is for urgent treatment. When you call the Medical Helpline first, you get the right care faster and avoid unnecessary waiting.

You will need

Steps

  1. Assess the urgency

    In an emergency, such as chest pain, unconsciousness or signs of a stroke, call 112 immediately.

  2. Call the Medical Helpline

  3. Follow the instructions you are given

  4. Bring what you need

  5. Be prepared to wait

  6. Ask about follow-up

  7. Arrange follow-up at your health centre

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