Leading a multicultural team
A multicultural team brings broader skills and new perspectives, but different ways of communicating and interpreting leadership can lead to misunderstandings. This guide gives practical ways to include everyone and make sure instructions are understood the same way.
You will need
- Information on the team’s language skills and working language
- Basic instructions in plain language or translated
- Induction material on Finnish working life
- Time for one-to-one conversations
Steps
Agree on a working language
Decide which language is used in meetings, written instructions and chat. Make sure occupational safety instructions are understood.
Speak clearly
Explain Finnish practices
Ask about expectations
Put instructions in writing
Take holidays and customs into account
Act on discrimination
Support language learning
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