Your rights when buying second-hand
When you buy something second-hand, your rights depend on whether you bought it from a business or a private person.
You will need
- Receipt or messages
- Photos of the product
Steps
Find out who the seller is
When buying from a business, the Consumer Protection Act protects you. When buying from a private person, the Sale of Goods Act applies.
Check before buying
Keep the listing
Note what the seller told you
Report the defect
Negotiate
Get help
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