Repairing a household appliance instead of replacing it
Manufacturing a household appliance burdens the environment more than using it for years, so repair is often the most sustainable option. Repairs are not always expensive, and many faults are simple. This guide helps you assess whether an appliance can be repaired and how to deal with a repair shop.
You will need
- The appliance’s brand, model and serial number (from the rating plate)
- The receipt and warranty information
- A description of the symptoms and any error codes
- A phone for taking photos
Steps
Check simple causes
Check that the plug is in, the fuse is intact, the door is properly closed and the water tap is open. Clean the washing machine’s lint filter or the dishwasher’s filter, as blockages cause many faults.
Look up the error code
Check the warranty and seller’s liability
Ask a repair shop for an estimate
Compare repair with buying new
Check the availability of spare parts
Ask for a written receipt
Recycle the old appliance correctly
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