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Calling the emergency number

When you call 112 the right way, help reaches you faster. The emergency operator leads the call, and your job is to answer and follow instructions.

You will need

Steps

  1. Call immediately

    Call 112 when life, health, property or the environment is threatened or in danger.

  2. Say what has happened

  3. Give the exact address

  4. Answer the questions

  5. Follow the instructions

  6. Do not hang up

  7. Guide help to the scene

Open the guide in the app

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