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Accessible travel

Travellers with reduced mobility, visual or hearing impairments, or who otherwise need assistance can travel smoothly when assistance is booked in good time. This guide explains how to request help and make sure the whole trip is accessible.

You will need

Steps

  1. Book assistance in good time

    Tell the airline about your assistance needs when booking or at the latest 48 hours before the flight. EU rules guarantee free assistance at airports when the need has been notified in time.

  2. Declare your mobility aids

  3. Book a suitable seat

  4. Book assistance for train journeys

  5. Check that the accommodation is accessible

  6. Find out about local transport

  7. Take care of medicines and insurance

  8. Act if something goes wrong

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